Frequently Asked

How do I book a session?

Use Book Online, choose a game, pick an open time slot, and pay online. You will get a confirmation by email and SMS.

Do I need an account to book?

No. You can book as a guest with just your name, phone, and email. An account is created automatically so you can view or manage that booking later.

Can I cancel or reschedule?

Yes, from your account under My Bookings, subject to the cancellation window described on the Cancellation & Refund Policy page.

What is the minimum and maximum group size?

This varies by game and is shown on the booking page for that game.

Is the room suitable for children?

See the Safety & Waiver Information page for age guidance and health warnings specific to each room.