Before you step in.
Everything you need to know before you book.
How do I book a session?
Choose a game, pick an open time slot, and pay online. You get a confirmation by email.
Do I need to sign up before booking?
No separate sign-up is needed. Each booking is linked to the email you book with. To view or manage your bookings, log in with that email using a one-time code.
Can I cancel or reschedule?
Yes, from Account > My Bookings, subject to the cancellation window in the Cancellation & Refund Policy.
What is the minimum and maximum group size?
This varies by game and is shown on the booking page for that game.
Is the room suitable for children?
See the Safety & Waiver Information page for age guidance and health warnings specific to each room.
